Either you entered an incorrect email address or your internet service provider rejected the email for an unspecified reason. If you feel this is possible, log onto crazysaver.com and click the customer service icon. Include the day and approximate time of your order, the name you used for billing, the last 4 digits of the credit card you used (for security and identification purposes), a phone number, and the corrected email address.
You probably hit the “Back Button” on your browser while in the view cart. To continue shopping or browsing after an item has been added to your cart, you should click the “Continue Shopping” button.
Yes cookies are safe. Cookies are small bits of information that are stored on your computer. They can only be placed on secured areas of your machine and cannot transmit any personal information other than what we actually place there. We store only your address and items in your cart on your PC. No credit card information is stored by us (Please see our Privacy Pledge).
It is possible that either the billing address or the CVV (Card Verification Value) didn’t match the credit card used. Try placing the order again, or with a different credit card.
For other reasons, you should contact your credit card issuer directly.
An item is not marked “out of inventory” until it has actually been sold. The likely cause for the message is that while you added the item into your cart, someone else had it in their cart and completed checking out. We are currently working on upgrading this aspect of our shopping system. If you are still interested in receiving the “out of stock” item, please use the customer service icon to let us know, and we will inform you by email when that item will be available.
The item no longer appears on any of our pages and was deleted when the item sold out. If you were referred by Google, it is possible you viewed a cached (saved) version of our site that was stored on their servers and is now out of date.
In the case of a handling charge, the product is usually too heavy, oversized, or extremely fragile and special packing and shipping is required. crazysaver.com offers “free shipping” only on certain items to pass additional savings on to our customers. Our standard policy allows for us to cover the cost of shipping and handling.
Our tracking system is provided by UPS, and can only track a package status once it has left our warehouse and has been picked up by UPS. It is also possible that you entered an incorrect order number. Try again or wait 1 day and try again. If the problem persists, log onto crazysaver.com and click the customer service icon. Make sure you include the order date and the order number and we will send you a status report.
Most orders are shipped within 24 to 48 hours. Standard UPS ground shipping will add another 1 -7 busines days. If you like, you can track your package using our online tracking system buy entering your order number found on the order confirmation emailed to you. Please remember to wait 24 to 48 hours before tracking.
For information about our Returns Policy, click here.
Only the Post Office can deliver to PO boxes. All our shipping is provided by United Parcel Service (UPS) so that packages can be insured and tracked.
You will be contacted by email or phone for a corrected shipping address.
The product portion of our site is not secured as it is not needed. The shopping cart and entire checkout process has been secured by accepted security practices including high-encryption of transmitted data.
Yes. Contents of you cart are saved for 3 days. No personal information is stored on our servers.
No personal information is stored on our servers, except during checkout while the credit card is being processed.
Available in case pack means we are willing to sell a packaged case of the product at a reduced price. We do offer wholesale pricing to our larger customers. Please contact us at email@example.com for further information, or use our customer service form and use the general questions option.
If an item is available in case pack, we will entertain offers for case pack sales. Please contact firstname.lastname@example.org or or use our customer service form and use the general questions option.
We buy many factory overruns, closeouts, and discontinued items along with our large purchasing power to quantity discounts. All items are new and in their original packaging.
Our merchandise has NEVER been used. The box may have been opened by our warehouse staff prior to shipping to verify that all items are included and that there is no damage.
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